IMPORTANT PRODUCT & SAFETY INFORMATION

Please Read Before Purchasing or Using Any Second Wind Product

Your health and safety are important to us. Dietary supplements can affect individuals differently, and no dietary supplement is appropriate for every person.

The information provided by Second Wind on this website, on product pages, in advertising, through social media, in emails, on packaging, or through any other communication is provided for general informational purposes only. It is not medical advice and should never be considered a substitute for consultation, diagnosis, treatment, or advice from a physician, pharmacist, registered dietitian, or other qualified healthcare professional.

Second Wind strongly recommends that you speak with a qualified healthcare professional before purchasing, beginning, changing, combining, continuing, or discontinuing any dietary supplement.

You should also continue communicating with your healthcare professional while using dietary supplements and contact your healthcare professional at any time you have questions, concerns, unusual symptoms, changes in your health, changes in medication, or questions about whether continued use is appropriate for you.

CONSULT YOUR HEALTHCARE PROFESSIONAL FIRST

Before taking any Second Wind product, discuss the product, its ingredients, serving size, and your individual health circumstances with your physician, pharmacist, or other qualified healthcare professional.

This is particularly important because dietary supplements may interact with prescription medications, over-the-counter medications, other dietary supplements, foods, medical treatments, laboratory testing, or underlying health conditions.

Do not assume that a product is safe for you simply because its ingredients are described as natural, herbal, plant-based, nutritional, or commonly used. Natural ingredients can still have significant effects on the body and may cause adverse reactions or interact with medications or other supplements.

Second Wind cannot evaluate your personal medical history and cannot determine whether any particular product or ingredient is appropriate for you.

ADULTS 18 YEARS OF AGE AND OLDER ONLY

Unless a specific product is expressly labeled otherwise, Second Wind dietary supplements are intended for adults age 18 and older only.

Individuals under 18 years of age should not use Second Wind dietary supplements.

Parents, guardians, and caregivers should not give Second Wind supplements to children or teenagers. Keep all dietary supplements safely stored and out of the reach of children.

If a child accidentally consumes a Second Wind product, contact a healthcare professional or Poison Control immediately. If the child experiences severe symptoms, loss of consciousness, difficulty breathing, seizure, or another medical emergency, call 911 or seek emergency medical care immediately.

PREGNANCY, BREASTFEEDING, OR TRYING TO BECOME PREGNANT

If you are pregnant, may be pregnant, are trying to become pregnant, or are breastfeeding, do not begin taking a Second Wind dietary supplement without first discussing it with your physician or other qualified healthcare professional.

Pregnancy and breastfeeding can significantly change how the body responds to certain substances. Some ingredients that may be appropriate for other adults may not be appropriate during pregnancy or breastfeeding.

Your healthcare professional should determine whether any supplement or individual ingredient is appropriate for you during this period.

PRESCRIPTION AND OVER-THE-COUNTER MEDICATIONS

If you take any medication, whether prescription or over-the-counter, speak with your physician or pharmacist before taking a Second Wind supplement.

This includes medications taken regularly, occasionally, or as needed.

Dietary supplement ingredients may affect the way certain medications are absorbed, metabolized, or processed by the body. They may potentially increase or decrease the effects of medications or increase the likelihood of unwanted reactions.

Never discontinue, reduce, increase, replace, or otherwise change a medication prescribed by your healthcare professional because you have begun taking a dietary supplement.

Second Wind products are not replacements for prescription medication or professional medical treatment.

MEDICAL CONDITIONS

If you have been diagnosed with, are being evaluated for, or believe you may have a medical condition, consult a qualified healthcare professional before using any Second Wind product.

This precaution is especially important for individuals with conditions involving the:

• Heart or cardiovascular system
• Blood pressure
• Kidneys
• Liver
• Thyroid
• Blood sugar or diabetes
• Nervous system
• Digestive system
• Immune system
• Bleeding or clotting
• Seizures
• Sleep disorders
• Anxiety or panic disorders
• Sensitivity to caffeine or stimulants

This list is not exhaustive.

This statement is not intended to suggest that Second Wind products treat any of these conditions. Rather, individuals with medical conditions may require additional professional guidance before taking dietary supplements.

SURGERY, MEDICAL PROCEDURES, AND LABORATORY TESTING

Tell your physician, surgeon, dentist, pharmacist, anesthesiologist, and other healthcare professionals about all dietary supplements you are taking before surgery, dental procedures, medical procedures, or laboratory testing.

Certain dietary supplements may potentially interact with medications used before, during, or after a procedure and may affect bleeding, heart rate, blood pressure, sedation, or laboratory results.

Your healthcare professional may recommend temporarily discontinuing a supplement before a procedure.

Always follow the instructions of your healthcare provider.

CAFFEINE, STIMULANTS, AND ENERGY PRODUCTS

Some Second Wind products may contain caffeine, botanical ingredients, vitamins, minerals, amino acids, or other ingredients intended to support energy, alertness, focus, or mental clarity.

Always review the complete Supplement Facts panel and ingredient list before use.

If a product contains caffeine or other stimulating ingredients, consider all other sources you consume during the day, including:

• Coffee
• Tea
• Soda
• Energy drinks
• Pre-workout products
• Medications
• Other dietary supplements

Individuals who are sensitive to caffeine or stimulants, have difficulty sleeping, experience rapid heartbeat or palpitations, or have been advised by a healthcare professional to limit stimulant consumption should consult their healthcare professional before using these products.

Do not combine multiple energy or stimulant products unless your healthcare professional has advised that doing so is appropriate for you.

FOLLOW ALL PRODUCT LABEL INSTRUCTIONS

Always read the entire product label before use.

Follow the serving directions provided on the individual product.

Do not exceed the recommended serving size.

Taking more than the recommended amount does not necessarily provide greater benefit and may increase the possibility of side effects or adverse reactions.

Do not use a product if the safety seal or tamper-evident packaging is broken, missing, or appears altered.

Do not use a product after its stated expiration or best-by date unless otherwise advised by the manufacturer.

Store products according to the instructions appearing on the label.

Keep all products away from children and pets.

Product-specific instructions and warnings may differ. The warnings and directions printed on the individual product label should always be reviewed in addition to the general information provided on this page.

MULTIPLE SUPPLEMENTS AND INGREDIENT OVERLAP

Use caution when taking more than one dietary supplement.

Different supplements may contain the same or similar vitamins, minerals, herbs, amino acids, caffeine, stimulants, or other active ingredients.

Taking several products simultaneously may unintentionally increase your total intake of one or more ingredients.

Before combining Second Wind products with one another—or combining Second Wind products with supplements from another company—review all ingredient labels and discuss the combination with your healthcare professional or pharmacist.

ALLERGIES AND SENSITIVITIES

Always review the entire ingredient list before consuming a Second Wind product.

Do not use a product if you know or suspect that you are allergic or sensitive to any ingredient contained in that product.

Individuals with serious food allergies or ingredient sensitivities should consult their healthcare professional and review available manufacturing and allergen information before use.

If you experience signs of a serious allergic reaction, including difficulty breathing, swelling of the face, lips, tongue, or throat, severe rash, fainting, or another potentially life-threatening reaction, stop using the product and seek emergency medical assistance immediately.

SIDE EFFECTS AND ADVERSE REACTIONS

Individual responses to dietary supplements vary.

Immediately discontinue use if you experience an unexpected, concerning, persistent, or severe reaction.

Contact your physician, pharmacist, or other qualified healthcare professional for advice.

If symptoms are severe or you believe you are experiencing a medical emergency, call 911 or seek emergency medical attention immediately.

Do not continue using a product merely because you believe an unwanted reaction will eventually go away.

When in doubt, stop using the product and speak with a healthcare professional.

DO NOT USE SUPPLEMENTS AS A SUBSTITUTE FOR MEDICAL CARE

Second Wind dietary supplements are intended to supplement the diet.

They should not be used as a substitute for:

• A balanced diet
• Healthy lifestyle choices
• Professional medical care
• Medical diagnosis
• Prescription medications
• Counseling from a healthcare professional
• Treatment recommended by a physician

Do not delay seeking medical care because of information you have read on the Second Wind website or because you are currently taking a Second Wind product.

If you have symptoms that concern you, seek appropriate medical advice.

NO MEDICAL-PROVIDER RELATIONSHIP

Second Wind is not your physician, pharmacist, registered dietitian, or healthcare provider.

Purchasing a product, visiting our website, communicating with Second Wind, reading our materials, or using our products does not create a physician-patient, pharmacist-patient, healthcare-provider-patient, or other professional medical relationship.

Questions concerning your personal health should be directed to a qualified healthcare professional who is familiar with your individual medical history.

INDIVIDUAL RESULTS WILL VARY

Every person is different.

Factors that may influence an individual's experience with a dietary supplement include, but are not limited to:

• Age
• Body composition
• Diet
• Lifestyle
• Sleep
• Activity level
• Health conditions
• Medications
• Genetics
• Individual sensitivity
• Use of other supplements
• Duration of use
• Overall health

Second Wind does not guarantee that any customer will experience a particular result.

Testimonials, reviews, personal experiences, photographs, videos, endorsements, statements, or advertisements describing an individual's experience should not be interpreted as a promise or guarantee that another person will experience the same or similar results.

NO GUARANTEE OF RESULTS

Second Wind makes no promise or guarantee that any dietary supplement will provide any particular degree of energy, focus, clarity, performance, productivity, endurance, wellness, alertness, or other result.

Descriptions such as Energy, Focus, Clarity, Support, Wellness, Performance, or similar wording refer to the intended nutritional, general wellness, or structure/function purposes of a product where permitted by law.

They should not be interpreted as guarantees of results or as claims that a product will diagnose, treat, cure, mitigate, or prevent any disease or medical condition.

FDA DIETARY SUPPLEMENT DISCLAIMER

Where applicable to claims concerning Second Wind dietary supplements:

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Dietary supplements should not be interpreted as medications or medical treatments.

Second Wind products are not intended to replace professional medical care.

PERSONAL RESPONSIBILITY AND INFORMED DECISION

The decision to purchase and use a dietary supplement is ultimately an individual decision.

By choosing to purchase or use a Second Wind product, you acknowledge that you are responsible for reviewing:

• The product label
• Supplement Facts panel
• Complete ingredient list
• Serving instructions
• Product warnings
• Allergen information
• Recommended use
• Other product-specific information

You are responsible for discussing supplement use with an appropriate healthcare professional and determining, together with that professional when appropriate, whether a product is suitable for your individual circumstances.

You acknowledge that Second Wind cannot know or evaluate every customer's:

• Medical history
• Current health condition
• Medications
• Allergies
• Sensitivities
• Dietary intake
• Use of other supplements
• Pregnancy or breastfeeding status
• Family medical history
• Individual reaction to specific ingredients
• Other circumstances that could affect product use

Your decision to use a dietary supplement is voluntary and should be made only after reviewing the available information and seeking appropriate professional guidance.

ASSUMPTION OF RISK

Dietary supplements can affect individuals differently.

Possible risks may include, but are not limited to:

• Side effects
• Allergic reactions
• Ingredient sensitivities
• Medication interactions
• Supplement interactions
• Food interactions
• Excessive intake of particular ingredients
• Unexpected individual reactions
• Effects related to pre-existing medical conditions

By purchasing or using a Second Wind product, you acknowledge that such risks may exist.

You voluntarily accept the ordinary risks associated with your decision to use dietary supplements, particularly when a product is:

• Used contrary to label instructions
• Taken in excess of the recommended serving
• Combined with other products without appropriate guidance
• Combined with medications without consulting a healthcare professional
• Used despite a known allergy or sensitivity
• Used despite a warning on the product
• Used by someone for whom the product is not intended
• Continued after an adverse reaction develops

Nothing on this page should be interpreted as suggesting that any particular adverse effect will occur or that every possible risk can be identified in advance.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Second Wind and its owners, members, officers, directors, employees, representatives, agents, affiliates, contractors, manufacturers, suppliers, fulfillment partners, service providers, distributors, and other associated parties shall not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or related to the purchase, possession, storage, misuse, combination, consumption, or use of a Second Wind product.

To the fullest extent permitted by applicable law, Second Wind disclaims responsibility for injury, loss, damage, or adverse consequences resulting from circumstances including, but not limited to:

• Failure to follow product directions
• Failure to observe product warnings
• Exceeding the recommended serving
• Combining dietary supplements without appropriate professional guidance
• Combining dietary supplements with medications without appropriate professional guidance
• Failure to disclose supplement use to a healthcare professional
• Use by a person under the recommended age
• Use during pregnancy or breastfeeding without medical consultation
• Use despite a known medical condition
• Use despite a known allergy or sensitivity
• Improper storage
• Unauthorized alteration of a product
• Use after expiration
• Misuse or abuse of the product
• Continued use after experiencing an adverse reaction

Consumers are responsible for determining whether a dietary supplement is appropriate for their individual circumstances.

Nothing contained in this disclaimer is intended to waive, limit, disclaim, or exclude any responsibility or liability that cannot legally be waived, limited, disclaimed, or excluded under applicable federal, state, or local law.

THIRD-PARTY MANUFACTURERS AND SERVICE PROVIDERS

Some Second Wind products may be manufactured, packaged, fulfilled, distributed, shipped, or otherwise handled by third-party manufacturers or service providers.

Product-specific manufacturing information, ingredient information, certifications, and facility information may therefore differ between products.

Second Wind expects its suppliers and manufacturing partners to comply with applicable requirements; however, individual product labels and manufacturer-provided information should always be reviewed before use.

WEBSITE INFORMATION

Information appearing on the Second Wind website is provided for general informational and educational purposes.

Although reasonable efforts may be made to maintain accurate information, website information may occasionally contain:

• Typographical errors
• Technical errors
• Incomplete information
• Outdated information
• Product changes
• Packaging changes
• Formula changes
• Pricing errors
• Availability errors

Second Wind reserves the right to correct or update information at any time.

The current product packaging and label should be reviewed before using any product.

PRODUCT FORMULAS MAY CHANGE

Manufacturers may occasionally change product formulations, ingredient sources, serving sizes, packaging, warnings, or other product characteristics.

For this reason, customers should review the current label every time they purchase a product, including products they have previously used.

Do not assume that a newly purchased product is identical to a previous version solely because the product name or appearance has remained the same.

STORAGE AND PRODUCT INTEGRITY

Store Second Wind products according to the storage instructions appearing on the product label.

Products should generally be kept in a secure location away from children and pets.

Do not consume products that:

• Appear damaged
• Have been improperly stored
• Have unusual odors or appearance
• Have damaged packaging
• Have missing safety seals
• Have broken tamper-evident seals
• Appear contaminated or altered

If you have concerns regarding the condition of a product, do not consume it until the issue has been addressed.

NEVER SHARE MEDICAL ADVICE

Recommendations or comments made by another customer, friend, family member, influencer, reviewer, salesperson, employee, or other non-medical individual should not replace professional healthcare advice.

A product that works well for one individual may not be appropriate for another.

Your healthcare decisions should be based upon your personal circumstances and advice from qualified professionals.

IF YOUR HEALTH OR MEDICATIONS CHANGE

Even if a Second Wind product was previously appropriate for you, circumstances can change.

Consult your healthcare provider again if:

• You begin taking a new medication
• Your medication dosage changes
• You develop a new health condition
• You experience new symptoms
• You become pregnant
• You begin breastfeeding
• You are scheduled for surgery
• You begin another dietary supplement
• Your physician recommends dietary restrictions
• You experience an unusual reaction

Previous use without difficulty does not guarantee that continued use will always be appropriate.

WHEN IN DOUBT, CONSULT A HEALTHCARE PROFESSIONAL

If you are uncertain whether a Second Wind product is appropriate for you, do not take the product until you have discussed it with a qualified healthcare professional.

Your physician, pharmacist, or other qualified healthcare provider is in the best position to evaluate your individual health circumstances.

Your health should always come first.

When there is any question or concern about using a dietary supplement, seek professional medical guidance.

PRODUCT CONCERNS AND ADVERSE REACTIONS

If you believe you have experienced an adverse reaction associated with a Second Wind product, discontinue use and contact an appropriate healthcare professional.

For a medical emergency, call 911 or seek emergency medical care immediately.

FDA STATUS FOR ALL SECOND WIND PRODUCTS

Second Wind products should not be assumed to be reviewed, approved, endorsed, certified, or guaranteed by the U.S. Food and Drug Administration (FDA).

Different types of products are regulated differently under federal law, and many products—including dietary supplements, conventional foods, beverages, coffee products, and certain other consumer wellness products—are not individually reviewed or approved by the FDA before being offered for sale.

The fact that a Second Wind product is available for purchase does not mean that the FDA has tested, evaluated, approved, certified, or endorsed that product.

Likewise, if a manufacturer, facility, supplier, distributor, or other business involved with a Second Wind product is registered with the FDA, such registration does not mean that the FDA has approved or endorsed the individual product.

Second Wind does not represent that any product has been approved, certified, endorsed, or evaluated by the FDA unless such approval is specifically required by law and has been expressly documented.

Customers should carefully review all product labels, ingredient information, directions, warnings, allergen information, and other product-specific information before purchase or use.

For products intended for consumption, customers should consult a physician, pharmacist, registered dietitian, or other qualified healthcare professional if they have questions regarding ingredients, allergies, medical conditions, medications, pregnancy, breastfeeding, or whether a particular product is appropriate for them.

FDA requirements and regulatory standards vary depending on the type of product. Therefore, the absence of FDA premarket approval does not necessarily mean that a product is unlawful, unsafe, or improperly manufactured.

For dietary supplements, where applicable:

“These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.”

GENERAL PRODUCT WARNING — PLEASE READ BEFORE USE

DO NOT EXCEED THE RECOMMENDED SERVING OR DOSE STATED ON THE PRODUCT LABEL. CONSULT YOUR PHYSICIAN, PHARMACIST, OR OTHER QUALIFIED HEALTHCARE PROFESSIONAL BEFORE USING ANY SECOND WIND PRODUCT, ESPECIALLY IF YOU ARE PREGNANT, NURSING, TRYING TO BECOME PREGNANT, TAKING PRESCRIPTION OR OVER-THE-COUNTER MEDICATIONS, USING OTHER DIETARY SUPPLEMENTS, HAVE A KNOWN OR SUSPECTED MEDICAL CONDITION, ARE PREPARING FOR SURGERY, OR ARE SENSITIVE TO CAFFEINE, STIMULANTS, OR ANY OF THE PRODUCT'S INGREDIENTS.

UNLESS EXPRESSLY STATED OTHERWISE ON THE INDIVIDUAL PRODUCT LABEL, SECOND WIND PRODUCTS INTENDED FOR SUPPLEMENTAL OR WELLNESS USE ARE INTENDED FOR ADULTS 18 YEARS OF AGE AND OLDER. DO NOT GIVE SUCH PRODUCTS TO CHILDREN OR INDIVIDUALS UNDER 18 YEARS OF AGE.

ALWAYS READ THE COMPLETE PRODUCT LABEL, SUPPLEMENT FACTS OR NUTRITION FACTS PANEL, INGREDIENT LIST, ALLERGEN INFORMATION, DIRECTIONS, AND WARNINGS BEFORE USE. DO NOT USE ANY PRODUCT IF YOU ARE ALLERGIC OR SENSITIVE TO ANY OF ITS INGREDIENTS.

DISCONTINUE USE IMMEDIATELY AND CONSULT A QUALIFIED HEALTHCARE PROFESSIONAL IF YOU EXPERIENCE ANY UNEXPECTED, CONCERNING, OR ADVERSE REACTION. SEEK IMMEDIATE EMERGENCY MEDICAL ATTENTION FOR ANY SERIOUS OR LIFE-THREATENING REACTION.

KEEP ALL PRODUCTS OUT OF THE REACH OF CHILDREN AND PETS. DO NOT USE A PRODUCT IF THE SAFETY SEAL, TAMPER-EVIDENT PACKAGING, CONTAINER, OR PACKAGE IS DAMAGED, BROKEN, MISSING, ALTERED, OR APPEARS TO HAVE BEEN TAMPERED WITH.

STORE PRODUCTS ACCORDING TO THE DIRECTIONS ON THE INDIVIDUAL PRODUCT LABEL. UNLESS OTHERWISE DIRECTED, STORE IN A COOL, DRY PLACE AWAY FROM EXCESSIVE HEAT, MOISTURE, AND DIRECT SUNLIGHT.

SECOND WIND PRODUCTS ARE NOT INTENDED TO REPLACE PROFESSIONAL MEDICAL CARE, A BALANCED DIET, PRESCRIBED MEDICATION, OR TREATMENT RECOMMENDED BY A QUALIFIED HEALTHCARE PROFESSIONAL. DO NOT DELAY OR DISCONTINUE MEDICAL TREATMENT BECAUSE OF INFORMATION PROVIDED BY SECOND WIND OR BECAUSE YOU ARE USING A SECOND WIND PRODUCT.

FOR DIETARY SUPPLEMENTS: THESE STATEMENTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. THESE PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.

INDIVIDUAL RESULTS AND REACTIONS MAY VARY. IF YOU ARE UNSURE WHETHER A SECOND WIND PRODUCT IS APPROPRIATE FOR YOU, DO NOT USE THE PRODUCT UNTIL YOU HAVE CONSULTED A QUALIFIED HEALTHCARE PROFESSIONAL.

ALWAYS CONSULT YOUR PHYSICIAN, PHARMACIST, OR OTHER QUALIFIED HEALTHCARE PROFESSIONAL BEFORE BEGINNING, USING, COMBINING, CHANGING, OR CONTINUING ANY SECOND WIND PRODUCT OR DIETARY SUPPLEMENT. A QUALIFIED MEDICAL PROFESSIONAL SHOULD HELP YOU DETERMINE WHETHER A PRODUCT AND ITS INGREDIENTS ARE APPROPRIATE FOR YOUR INDIVIDUAL HEALTH NEEDS, MEDICAL HISTORY, MEDICATIONS, ALLERGIES, AND OTHER PERSONAL CIRCUMSTANCES.

DO NOT RELY ON INFORMATION PROVIDED BY SECOND WIND, ITS WEBSITE, PRODUCT DESCRIPTIONS, ADVERTISING, CUSTOMER REVIEWS, OR OTHER MATERIALS AS A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE. IF YOU HAVE ANY QUESTION OR CONCERN ABOUT WHETHER A PRODUCT IS SAFE OR APPROPRIATE FOR YOU, DO NOT USE IT UNTIL YOU HAVE SPOKEN WITH A QUALIFIED HEALTHCARE PROFESSIONAL.

TERMS & CONDITIONS

PLEASE READ THESE TERMS CAREFULLY

These Terms & Conditions govern your access to and use of the Second Wind website, as well as your purchase and use of products offered by Second Wind.

By accessing this website, browsing the website, submitting information, creating an account, placing an order, purchasing a product, receiving a product, or otherwise using any Second Wind website, service, product, or communication, you acknowledge that you have read, understood, and agree to these Terms & Conditions and all other policies referenced by Second Wind.

If you do not agree with these Terms & Conditions, you should not use the website or purchase or use Second Wind products.

Second Wind may modify these Terms periodically. Continued use of the website after revised Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

1. ABOUT SECOND WIND

Second Wind provides consumer products that may include dietary supplements, nutritional products, wellness products, coffee, beverages, accessories, merchandise, and other products introduced from time to time.

Products may be manufactured, formulated, packaged, stored, fulfilled, distributed, or shipped by independent manufacturers, suppliers, distributors, fulfillment companies, carriers, or other third-party service providers.

Second Wind may add, change, replace, discontinue, or modify products at any time.

2. ELIGIBILITY

You may use this website only for lawful purposes.

By making a purchase, you represent that you are legally capable of entering into a binding transaction.

Unless specifically stated otherwise on an individual product label, Second Wind dietary supplements and similar wellness products are intended for adults 18 years of age and older.

Individuals under 18 years of age should not use these products.

3. ALWAYS CONSULT A QUALIFIED HEALTHCARE PROFESSIONAL

ALWAYS CONSULT YOUR PHYSICIAN, PHARMACIST, OR OTHER QUALIFIED HEALTHCARE PROFESSIONAL BEFORE BEGINNING, PURCHASING, USING, COMBINING, CHANGING, OR CONTINUING ANY DIETARY SUPPLEMENT OR WELLNESS PRODUCT.

This is particularly important if you:

• Take prescription medications
• Take over-the-counter medications
• Use other dietary supplements
• Have a medical condition
• Have allergies
• Have ingredient sensitivities
• Are pregnant
• May be pregnant
• Are trying to become pregnant
• Are breastfeeding or nursing
• Are preparing for surgery
• Are undergoing medical treatment
• Are sensitive to caffeine or stimulants
• Have questions regarding any ingredient

Second Wind cannot evaluate your individual health history or determine whether any product is appropriate for you.

Information provided by Second Wind is not a substitute for professional medical advice.

4. NO MEDICAL ADVICE

Second Wind is not a physician, pharmacist, hospital, clinic, dietitian, medical practice, or healthcare provider.

Information provided through:

• The Second Wind website
• Product descriptions
• Advertisements
• Social media
• Emails
• Customer-service communications
• Blogs
• Product packaging
• Educational materials
• Reviews
• Testimonials

is provided for general informational purposes only.

Nothing provided by Second Wind should be interpreted as medical diagnosis, medical treatment, professional healthcare advice, or an instruction to begin, stop, increase, decrease, or replace medication or professional treatment.

5. READ THE PRODUCT LABEL

Customers are responsible for reading the entire product label before use.

This includes:

• Supplement Facts
• Nutrition Facts
• Ingredient list
• Allergens
• Serving size
• Recommended dosage
• Directions
• Warnings
• Storage information
• Expiration information
• Product-specific precautions

DO NOT EXCEED THE RECOMMENDED SERVING OR DOSE.

Using more than the recommended amount does not guarantee better results and may increase risk.

6. FDA STATUS

Second Wind products should not be assumed to have been individually reviewed, approved, endorsed, certified, tested, or guaranteed by the U.S. Food and Drug Administration.

Different categories of consumer products are regulated differently.

The fact that a product is available for sale should not be interpreted as FDA approval.

Likewise, registration of a facility, manufacturer, supplier, or distributor with the FDA does not necessarily mean the FDA has approved or endorsed an individual Second Wind product.

Where applicable to dietary supplement claims:

THESE STATEMENTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. THESE PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.

7. ADULT USE

Unless expressly stated otherwise, dietary supplements and similar wellness products sold under the Second Wind brand are intended for adults age 18 and older.

DO NOT GIVE THESE PRODUCTS TO CHILDREN OR INDIVIDUALS UNDER 18 YEARS OF AGE.

Keep all products safely stored and out of reach of children.

8. PREGNANCY AND BREASTFEEDING

If you are pregnant, may become pregnant, are trying to become pregnant, or are breastfeeding, consult a qualified healthcare professional before using any Second Wind dietary supplement or wellness product.

Do not assume that an ingredient is appropriate during pregnancy or breastfeeding simply because it is described as natural.

9. MEDICATIONS

Consult your physician or pharmacist before using any Second Wind dietary supplement if you take prescription or over-the-counter medication.

Ingredients may interact with medications.

Never discontinue, replace, increase, decrease, or otherwise change prescribed medication because you are using a Second Wind product unless instructed by a qualified healthcare professional.

10. MEDICAL CONDITIONS

Consult an appropriate healthcare professional before use if you have any known, suspected, or previously diagnosed medical condition.

Second Wind cannot determine whether any product or ingredient is appropriate for your individual circumstances.

11. CAFFEINE AND STIMULANTS

Some Second Wind products may contain caffeine or other ingredients intended to support alertness, energy, or focus.

Customers are responsible for considering total caffeine and stimulant consumption from all sources.

This may include:

• Coffee
• Tea
• Energy drinks
• Soda
• Pre-workout products
• Medications
• Other supplements

Individuals sensitive to caffeine or stimulants should consult a healthcare professional before use.

12. SURGERY AND MEDICAL PROCEDURES

Tell your physician, surgeon, dentist, pharmacist, anesthesiologist, or other healthcare professional about dietary supplements you are taking before a medical or dental procedure.

Your healthcare professional may recommend stopping certain supplements before a procedure.

13. ALLERGIES

Review all ingredients before use.

Do not use a product if you know or suspect that you are allergic or sensitive to an ingredient.

If you experience symptoms of a severe allergic reaction, including difficulty breathing, swelling of the face, tongue, lips, or throat, fainting, or other serious symptoms, seek emergency medical treatment immediately.

14. ADVERSE REACTIONS

Individual reactions vary.

DISCONTINUE USE IMMEDIATELY IF YOU EXPERIENCE AN UNEXPECTED, CONCERNING, OR ADVERSE REACTION.

Contact a qualified healthcare professional.

If the reaction is severe or life-threatening, call 911 or seek emergency medical attention immediately.

15. PRODUCT SAFETY SEALS

Do not use a product if:

• Its safety seal is missing
• The seal is damaged
• Tamper-evident packaging is broken
• Packaging appears altered
• The product appears contaminated
• The contents appear abnormal
• The package appears to have been opened

Contact Second Wind if you receive a product in questionable condition.

16. STORAGE

Follow the storage instructions on the individual product.

Unless otherwise stated, products should generally be stored in a cool, dry place and protected from excessive heat, moisture, and direct sunlight.

Keep products away from children and pets.

17. NO GUARANTEE OF RESULTS

Second Wind does not guarantee any particular outcome or result.

Results may vary based on many factors, including:

• Age
• Genetics
• Diet
• Activity
• Sleep
• Medical history
• Medications
• Individual sensitivity
• Use of other supplements
• Frequency of use
• Duration of use
• Overall health

Terms such as:

• Energy
• Focus
• Clarity
• Wellness
• Performance
• Support
• Alertness

do not constitute guarantees that a specific result will occur.

18. TESTIMONIALS

Customer reviews, testimonials, personal stories, photographs, videos, or endorsements represent individual experiences.

They are not guarantees that another customer will experience the same results.

Testimonials should not be interpreted as medical advice.

19. PRODUCT DESCRIPTIONS

Second Wind attempts to provide accurate product information.

However, product information may occasionally contain:

• Typographical errors
• Incorrect photographs
• Outdated information
• Manufacturer changes
• Packaging changes
• Formula changes
• Technical errors
• Ingredient updates

Customers should review the actual product received before use.

20. PRODUCT FORMULATIONS MAY CHANGE

Manufacturers and suppliers may change formulations, ingredient sources, packaging, serving sizes, warnings, labels, or manufacturing processes.

Customers should review the label each time a product is purchased.

Previous use of a product does not guarantee that a future version will be identical.

21. PRODUCT AVAILABILITY

All products are subject to availability.

Second Wind reserves the right to:

• Discontinue products
• Limit quantities
• Refuse orders
• Cancel orders
• Modify product offerings
• Correct inventory information

Product appearance on the website does not guarantee availability.

22. PRICING

Second Wind attempts to display accurate pricing.

However, pricing errors may occur.

Second Wind reserves the right to correct pricing errors and cancel an order based upon an obvious pricing mistake.

Prices may change without notice.

Applicable shipping, taxes, or other charges may be added at checkout.

23. ORDERS

Submission of an order does not guarantee acceptance.

Second Wind may reject, hold, limit, or cancel an order for legitimate reasons, including:

• Product availability
• Payment issues
• Suspected fraud
• Incorrect information
• Shipping limitations
• Pricing errors
• Technical issues
• Excessive quantities
• Suspected unauthorized resale

24. CUSTOMER INFORMATION

Customers are responsible for providing accurate:

• Name
• Billing information
• Shipping address
• Email
• Telephone number
• Payment information

Second Wind is not responsible, to the extent permitted by law, for delays or losses resulting from incorrect information provided by a customer.

25. PAYMENT

By submitting payment information, you represent that you are authorized to use that payment method.

Payments may be processed through independent third-party processors.

Second Wind may cancel or delay transactions if payment authorization cannot be obtained.

26. FRAUD

Second Wind reserves the right to investigate suspected fraudulent, unauthorized, deceptive, or unlawful transactions.

Orders may be canceled or held while verification occurs.

Where legally appropriate, information may be provided to payment processors, financial institutions, government authorities, or law-enforcement authorities.

27. SHIPPING

Shipping dates are estimates unless expressly guaranteed.

Shipping may be affected by:

• Carrier delays
• Severe weather
• Supply shortages
• Fulfillment delays
• Natural disasters
• Transportation problems
• Holidays
• Government actions
• Circumstances outside reasonable control

Second Wind cannot guarantee that every shipment will arrive on a specific date.

28. THIRD-PARTY FULFILLMENT

Second Wind may use third-party manufacturers, suppliers, warehouses, fulfillment companies, and shipping companies.

Items in a single order may:

• Ship separately
• Arrive on different dates
• Come from different locations
• Use different carriers

29. RETURNS AND REFUNDS

Returns and refunds are subject to the applicable Second Wind return and refund policy.

Opened or used consumable products may be subject to restrictions because of health, safety, hygiene, and product-integrity considerations.

Contact Second Wind promptly if a product is:

• Damaged
• Incorrect
• Missing
• Defective
• Improperly sealed

Documentation or photographs may be requested.

30. CANCELLATIONS

Orders may begin processing shortly after submission.

Second Wind cannot guarantee that an order can be canceled once fulfillment has started.

Customers should contact Second Wind as soon as possible if they want to request a cancellation or modification.

31. PROMOTIONS

Second Wind may offer:

• Coupons
• Promotional codes
• Discounts
• Bundles
• Special pricing
• Free shipping
• Other promotional offers

Promotions may have separate conditions.

Second Wind may discontinue or modify promotions to the extent permitted by law.

32. SUBSCRIPTIONS

If Second Wind offers recurring subscriptions, automatic shipments, or recurring payments, applicable terms will be presented before enrollment.

Customers should review:

• Billing frequency
• Shipment frequency
• Cancellation procedures
• Applicable charges

33. PRODUCT RECALLS

If a product is recalled or becomes subject to a safety notice, customers should follow the recall instructions immediately.

Do not continue using a recalled product simply because you previously used it without experiencing a problem.

34. REPORTING PRODUCT CONCERNS

Customers are encouraged to report product concerns or adverse reactions to Second Wind.

When possible, retain:

• Product packaging
• Container
• Lot number
• Batch number
• Expiration information
• Proof of purchase

Reporting a concern to Second Wind is not a substitute for seeking medical treatment.

35. PERSONAL RESPONSIBILITY

Customers are responsible for determining whether a product is appropriate for them in consultation with qualified healthcare professionals.

By voluntarily purchasing or using a Second Wind product, you acknowledge that Second Wind cannot know or evaluate your:

• Medical history
• Current medications
• Allergies
• Pregnancy status
• Medical conditions
• Dietary intake
• Other supplement use
• Individual sensitivities
• Personal reaction to ingredients

You accept responsibility for your decision to purchase and use the product.

36. ASSUMPTION OF RISK

Consumer products, dietary supplements, foods, beverages, coffee, nutritional products, and wellness products may carry risks.

Possible risks may include:

• Allergic reactions
• Sensitivities
• Medication interactions
• Supplement interactions
• Unexpected reactions
• Excessive consumption
• Misuse
• Individual intolerance

By voluntarily purchasing or using a product, you acknowledge that these and other risks may exist.

37. MAXIMUM LIMITATION OF SECOND WIND LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SECOND WIND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY INJURY, ILLNESS, ADVERSE REACTION, LOSS, DAMAGE, CLAIM, EXPENSE, COST, OR OTHER CONSEQUENCE ARISING FROM OR RELATING TO THE PURCHASE, POSSESSION, USE, MISUSE, CONSUMPTION, COMBINATION, STORAGE, HANDLING, OR DISPOSAL OF ANY SECOND WIND PRODUCT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE CUSTOMER VOLUNTARILY ASSUMES RESPONSIBILITY FOR THE DECISION TO PURCHASE, CONSUME, USE, COMBINE, OR CONTINUE USING ANY SECOND WIND PRODUCT.

To the fullest extent permitted by applicable law, Second Wind and its:

• Owners
• Members
• Officers
• Managers
• Directors
• Employees
• Representatives
• Contractors
• Affiliates
• Agents
• Manufacturers
• Suppliers
• Distributors
• Fulfillment partners
• Service providers
• Shipping partners

shall not be liable for direct, indirect, incidental, special, consequential, exemplary, or punitive losses or damages arising from or related to product use, misuse, website use, purchases, shipping, fulfillment, customer decisions, or other dealings with Second Wind, except to the extent such liability cannot legally be limited or excluded.

38. CUSTOMER ACCEPTANCE OF RESPONSIBILITY

By purchasing or using a Second Wind product, you acknowledge that:

YOU ARE MAKING YOUR OWN DECISION TO USE THE PRODUCT.

You are responsible for consulting an appropriate healthcare professional.

You are responsible for determining whether the product is suitable for you.

You are responsible for reading and following product directions.

You are responsible for complying with warnings.

You are responsible for informing your healthcare providers about products you are taking.

You are responsible for discontinuing use if an adverse reaction occurs and obtaining appropriate medical assistance.

39. SPECIFIC LIABILITY EXCLUSIONS

To the maximum extent permitted by applicable law, Second Wind assumes no responsibility or liability for consequences resulting from:

• Exceeding recommended servings or dosages
• Failure to follow directions
• Failure to read warnings
• Use by an individual under 18
• Use during pregnancy without professional consultation
• Use while breastfeeding without professional consultation
• Combining supplements
• Combining supplements with medication
• Failure to inform a healthcare professional of supplement use
• Use despite a medical condition
• Use despite a known allergy
• Use despite an ingredient sensitivity
• Improper storage
• Product misuse
• Product abuse
• Unauthorized product alteration
• Continued use after an adverse reaction
• Use of expired products
• Use of products with broken or missing seals
• Failure to obtain appropriate medical advice

40. NO ABSOLUTE WAIVER OF NON-WAIVABLE LEGAL RIGHTS

Although Second Wind intends these Terms to provide the broadest lawful limitation of liability:

NOTHING IN THESE TERMS IS INTENDED TO EXCLUDE, DISCLAIM, OR WAIVE A LEGAL RESPONSIBILITY THAT APPLICABLE LAW DOES NOT ALLOW A BUSINESS TO EXCLUDE, DISCLAIM, OR WAIVE.

If any limitation contained in these Terms is prohibited by law, that limitation shall apply only to the maximum extent legally permitted.

41. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, products, website content, and services are provided without warranties or guarantees beyond those expressly stated or legally required.

Second Wind does not guarantee:

• Particular health outcomes
• Particular energy levels
• Particular focus or concentration
• Particular results
• Product availability
• Uninterrupted website availability
• Error-free website operation

42. THIRD-PARTY PRODUCTS AND SERVICES

Second Wind may rely on outside companies for manufacturing, sourcing, payment processing, shipping, fulfillment, hosting, analytics, technology, and other business functions.

Third parties may operate under their own policies and terms.

Second Wind is not responsible for independent acts or omissions of unrelated third parties except where applicable law imposes responsibility upon Second Wind.

43. EXTERNAL LINKS

Second Wind may provide links to external websites.

These links are provided for convenience.

Second Wind does not control external websites and does not guarantee their:

• Accuracy
• Security
• Availability
• Privacy practices
• Products
• Services

44. INTELLECTUAL PROPERTY

Second Wind website and marketing content may include intellectual property owned by or licensed to Second Wind, including:

• Second Wind name
• Logos
• Slogans
• Product names
• Photographs
• Graphics
• Videos
• Packaging
• Written content
• Advertisements
• Website designs

Unauthorized commercial copying, reproduction, distribution, modification, or use is prohibited.

45. CUSTOMER REVIEWS AND SUBMISSIONS

Customers may be allowed to submit reviews, feedback, photographs, comments, or other content.

By submitting content, you represent that you have the legal right to submit it.

Second Wind may remove content deemed:

• Fraudulent
• Misleading
• Illegal
• Threatening
• Offensive
• Infringing
• Spam
• Unrelated
• Otherwise inappropriate

46. PROHIBITED WEBSITE USE

You may not use the website to:

• Commit fraud
• Engage in unlawful activity
• Introduce malicious software
• Attempt unauthorized access
• Harvest personal information
• Interfere with website operation
• Impersonate another individual
• Abuse promotions
• Violate intellectual property rights
• Circumvent website security

47. PRIVACY

Personal information is handled according to the applicable Second Wind Privacy Policy.

Customers should review the Privacy Policy for details concerning information collection, processing, storage, disclosure, and use.

48. ELECTRONIC COMMUNICATIONS

Customers may receive electronic transactional communications including:

• Order confirmations
• Shipping updates
• Customer-service communications
• Account notices
• Policy notices

Marketing communications will be handled according to applicable consent and opt-out requirements.

49. ERRORS AND OMISSIONS

Second Wind reserves the right to correct:

• Pricing errors
• Typographical errors
• Product-description errors
• Promotional errors
• Technical mistakes
• Availability errors

Corrections may occur after an order is submitted where legally permitted.

50. EVENTS OUTSIDE SECOND WIND'S CONTROL

Second Wind shall not be responsible, to the extent permitted by applicable law, for delays or failures caused by circumstances outside its reasonable control, including:

• Natural disasters
• Severe weather
• Fires
• Floods
• Earthquakes
• Government actions
• Wars
• Civil unrest
• Transportation disruptions
• Carrier failures
• Labor disputes
• Product shortages
• Power outages
• Technology failures

51. SEVERABILITY

If any portion of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply.

The affected provision should be enforced to the greatest extent legally permitted.

52. NO WAIVER

Failure by Second Wind to immediately enforce a provision does not necessarily constitute a waiver of the right to enforce that provision later.

53. GOVERNING LAW

These Terms and use of the Second Wind website shall be governed by applicable federal law and the laws of the State of Arizona, except where another law must apply.

54. CHANGES TO TERMS

Second Wind may revise these Terms periodically.

Changes may be made to reflect:

• New products
• Business changes
• Regulatory requirements
• Legal developments
• Operational changes
• Technology changes

The current version will be posted on the Second Wind website.

55. CONTACT SECOND WIND

Questions regarding products, orders, these Terms, or safety concerns may be directed to:

SECOND WIND

Email: [INSERT EMAIL]

Phone: [INSERT PHONE NUMBER]

Mailing Address: [INSERT BUSINESS ADDRESS]

IMPORTANT FINAL WARNING

ALWAYS CONSULT YOUR PHYSICIAN, PHARMACIST, OR OTHER QUALIFIED HEALTHCARE PROFESSIONAL BEFORE PURCHASING, BEGINNING, USING, COMBINING, CHANGING, OR CONTINUING ANY DIETARY SUPPLEMENT OR WELLNESS PRODUCT.

DO NOT EXCEED THE RECOMMENDED SERVING OR DOSAGE.

DO NOT USE DIETARY SUPPLEMENTS OR SIMILAR WELLNESS PRODUCTS IF YOU ARE UNDER 18 YEARS OF AGE UNLESS THE SPECIFIC PRODUCT EXPRESSLY STATES OTHERWISE AND USE HAS BEEN APPROVED BY AN APPROPRIATE HEALTHCARE PROFESSIONAL.

CONSULT A QUALIFIED HEALTHCARE PROFESSIONAL BEFORE USE IF YOU ARE PREGNANT, NURSING, TRYING TO BECOME PREGNANT, TAKING PRESCRIPTION OR OVER-THE-COUNTER MEDICATIONS, USING OTHER SUPPLEMENTS, HAVE A MEDICAL CONDITION, ARE SCHEDULED FOR SURGERY, OR ARE SENSITIVE TO CAFFEINE OR OTHER STIMULANTS.

DISCONTINUE USE IMMEDIATELY AND SEEK PROFESSIONAL MEDICAL ADVICE IF YOU EXPERIENCE AN ADVERSE OR UNEXPECTED REACTION. SEEK EMERGENCY MEDICAL CARE FOR ANY SERIOUS OR LIFE-THREATENING REACTION.

KEEP PRODUCTS OUT OF REACH OF CHILDREN.

DO NOT USE ANY PRODUCT IF ITS SAFETY SEAL OR TAMPER-EVIDENT PACKAGING IS DAMAGED, ALTERED, BROKEN, OR MISSING.

INDIVIDUAL RESULTS MAY VARY.

SECOND WIND PRODUCTS ARE NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL CARE, PRESCRIPTION MEDICATIONS, OR TREATMENT RECOMMENDED BY A QUALIFIED HEALTHCARE PROFESSIONAL.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SECOND WIND ASSUMES NO LIABILITY FOR A CUSTOMER'S VOLUNTARY DECISION TO PURCHASE, CONSUME, COMBINE, OR USE A SECOND WIND PRODUCT, INCLUDING USE CONTRARY TO PRODUCT DIRECTIONS, WARNINGS, OR PROFESSIONAL MEDICAL ADVICE.

FOR DIETARY SUPPLEMENTS: THESE STATEMENTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. THESE PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.

Second Wind values the trust of our customers. This policy explains how we collect and use personal information, how orders are processed and delivered, and what customers should do if they experience a product problem, safety concern, or suspected adverse reaction.

By accessing the Second Wind website, providing personal information, placing an order, or communicating with Second Wind, you acknowledge this policy.

PRIVACY POLICY

OUR COMMITMENT TO YOUR PRIVACY

Second Wind respects your privacy and is committed to handling personal information responsibly.

We collect information that is reasonably necessary to operate our website, process orders, communicate with customers, provide customer service, improve our products and services, prevent fraud, and comply with applicable legal and regulatory requirements.

Second Wind may use third-party companies to provide website hosting, ecommerce services, payment processing, manufacturing, fulfillment, shipping, analytics, communications, advertising, or other business services.

Those companies may process certain information as necessary to provide their services.

INFORMATION WE MAY COLLECT

Depending on how you interact with Second Wind, information collected may include:

• Name
• Billing address
• Shipping address
• Email address
• Telephone number
• Order information
• Products purchased
• Payment transaction information
• Customer-service communications
• Returns or refund information
• Website activity
• Device information
• Browser information
• IP address
• Cookie and similar technology information
• Marketing preferences
• Information voluntarily submitted through forms, surveys, reviews, or communications

Payment information may be processed directly by third-party payment processors.

Second Wind may not directly receive or store complete payment-card numbers when payments are processed through an independent payment provider.

HOW WE USE PERSONAL INFORMATION

Second Wind may use personal information to:

Process and fulfill purchases; arrange shipping and delivery; communicate about orders; provide customer support; process returns, refunds, replacements, or cancellations; investigate payment or fraud concerns; maintain records; improve website functionality; understand customer interests; provide requested communications; send marketing communications where permitted; maintain website security; comply with laws and legal obligations; and protect Second Wind, customers, and other individuals from fraud, misuse, or unlawful activity.

We may also use information for legitimate business purposes reasonably related to operating Second Wind.

ORDER FULFILLMENT AND THIRD-PARTY PROVIDERS

Second Wind may provide necessary customer information to manufacturers, fulfillment providers, warehouses, shipping carriers, payment processors, ecommerce platforms, technology providers, and other service providers involved in completing an order.

For example, a fulfillment provider may need your:

Name, shipping address, contact information, and order details in order to manufacture, package, fulfill, or deliver your purchase.

Sharing this information is necessary to complete the transaction you requested.

PAYMENT SECURITY

Payments may be handled by third-party payment processors or ecommerce platforms.

Second Wind does not guarantee the security of systems independently operated by third parties.

Customers should review the privacy and security policies of the applicable payment or ecommerce provider when appropriate.

Second Wind will never intentionally ask customers to provide sensitive payment information through an unsecured communication method.

COOKIES AND WEBSITE TECHNOLOGY

The Second Wind website may use cookies, pixels, analytics tools, or similar technologies.

These technologies may help:

Remember customer preferences, maintain shopping carts, analyze website traffic, understand how visitors use the website, improve performance, measure advertising, prevent fraud, and provide more relevant marketing.

Customers may have the ability to control certain cookies through their browser or website privacy settings.

Disabling certain cookies may affect website functionality.

ANALYTICS AND ADVERTISING

Second Wind may use analytics or advertising services provided by outside companies.

Those providers may collect information about website interactions, devices, browsers, or activity.

Depending on applicable privacy law, some advertising-related information sharing may be considered a "sale," "sharing," or targeted advertising even when Second Wind does not receive money directly in exchange for personal information.

Where legally required, customers may be provided with applicable privacy choices.

EMAIL AND MARKETING COMMUNICATIONS

Customers may receive communications relating to transactions even if they do not subscribe to promotional marketing.

Transactional communications may include:

Order confirmations, payment notices, shipping updates, delivery information, account notices, safety communications, product recalls, and customer-service responses.

Marketing emails will contain an available method for unsubscribing where required.

Unsubscribing from marketing communications does not necessarily stop important transactional or product-safety communications.

SMS OR TEXT COMMUNICATIONS

If Second Wind offers text-message marketing or transactional notifications, customers may be asked to provide separate consent where required.

Message and data rates may apply depending on the customer's mobile provider.

Customers may withdraw consent according to instructions provided with the applicable messaging program.

INFORMATION SHARING

Second Wind may disclose personal information when reasonably necessary to:

Complete orders, process payments, ship products, provide customer support, operate the website, prevent fraud, comply with legal obligations, respond to lawful government requests, investigate safety concerns, protect legal rights, or support a business transaction such as a merger, sale, restructuring, or acquisition.

Second Wind does not intend to disclose personal information unnecessarily.

SALE OF PERSONAL INFORMATION

Second Wind does not intend to sell customer personal information for money as part of its ordinary business operations.

However, certain privacy laws may define particular advertising or analytics activities broadly as a "sale" or "sharing" of personal information.

Where applicable, Second Wind will provide privacy rights and choices required by law.

DATA RETENTION

Second Wind may retain personal information for as long as reasonably necessary to:

Fulfill orders, maintain business and tax records, process disputes, provide customer service, maintain product safety records, comply with regulatory obligations, prevent fraud, enforce agreements, and satisfy applicable legal requirements.

Some information may therefore be retained after a customer stops using the website.

DATA SECURITY

Second Wind takes reasonable steps to protect personal information.

However, no internet transmission, electronic storage system, website, payment system, or database can be guaranteed to be completely secure.

Customers acknowledge that transmitting information electronically involves some level of risk.

If Second Wind becomes aware of a data-security incident requiring customer notification under applicable law, appropriate steps will be taken.

CHILDREN'S PRIVACY

Second Wind's website and dietary supplement products are not intended for children under 18 years of age.

Second Wind does not knowingly seek to collect personal information directly from children for the purpose of purchasing dietary supplements.

Parents or guardians who believe a child has submitted personal information to Second Wind should contact us.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have legal rights regarding your personal information.

These may include rights to request:

Access to personal information, correction of inaccurate information, deletion of certain information, information regarding how data is used or disclosed, limitations on certain processing, or applicable opt-out rights.

Privacy rights vary by jurisdiction and may be subject to exceptions.

Second Wind may need to verify your identity before fulfilling certain privacy requests.

THIRD-PARTY WEBSITES

The Second Wind website may contain links to websites operated by other companies.

Second Wind does not control the privacy practices, security, content, or policies of unrelated third-party websites.

Customers who leave the Second Wind website should review the policies of the website they visit.

CHANGES TO THE PRIVACY POLICY

Second Wind may modify this Privacy Policy as business operations, products, technology, regulations, or legal requirements change.

The most current version will be posted on the Second Wind website.

SHIPPING & DELIVERY POLICY

ORDER PROCESSING

Second Wind works with manufacturers, suppliers, fulfillment providers, and shipping carriers to process and deliver customer orders.

Some Second Wind products may be manufactured, packaged, or fulfilled after an order is placed.

Processing times may therefore vary depending on the product, inventory availability, fulfillment provider, shipping destination, order volume, holidays, or other circumstances.

An order confirmation does not necessarily mean the order has already shipped.

Customers will generally receive shipping or tracking information when available.

ESTIMATED DELIVERY TIMES

Any shipping or delivery date provided by Second Wind, a fulfillment partner, ecommerce platform, or shipping carrier should be considered an estimate unless expressly guaranteed in writing.

Second Wind cannot guarantee delivery on a particular date.

Delivery times may vary because of circumstances outside Second Wind's reasonable control.

These may include carrier delays, weather, natural disasters, transportation interruptions, incorrect addresses, holidays, high shipping volumes, customs issues, government actions, labor disruptions, product shortages, or fulfillment delays.

THIRD-PARTY FULFILLMENT

Second Wind may use third-party manufacturers and fulfillment companies to prepare and ship orders directly to customers.

Because of this, products from the same order may occasionally:

Ship from different locations, use different carriers, arrive in separate packages, or be delivered on different dates.

Receiving separate packages does not necessarily mean part of an order is missing.

SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address.

Before submitting an order, please confirm:

Recipient name, street address, apartment or unit number, city, state, ZIP code, and any other information necessary for successful delivery.

Second Wind may not be responsible for losses, delays, or additional costs resulting from incorrect or incomplete information supplied by the customer, to the extent permitted by law.

If you notice an incorrect address after placing an order, contact Second Wind immediately.

We will attempt to help when possible, but changes cannot be guaranteed after fulfillment has begun.

SHIPPING CONFIRMATION AND TRACKING

When available, customers may receive a shipping confirmation containing tracking information.

Tracking information is provided by shipping carriers and may take time to update after a label is generated.

The creation of a shipping label does not always mean that the carrier has physically received the package.

SHIPPING DELAYS

Second Wind will make reasonable efforts to facilitate customer orders but cannot control every part of the shipping process.

Second Wind is not responsible, to the fullest extent permitted by applicable law, for carrier delays or delivery interruptions outside its reasonable control.

If a package is significantly delayed, customers should contact Second Wind so available options can be reviewed.

LOST PACKAGES

If tracking indicates that a package has not arrived within a reasonable period, contact Second Wind Customer Care.

Second Wind may work with the fulfillment provider or shipping carrier to investigate the shipment.

Customers may be asked to provide:

Order number, shipping address, tracking number, and other information reasonably necessary to investigate the matter.

Replacement or refund eligibility will depend upon the circumstances and applicable Second Wind policies.

PACKAGES MARKED DELIVERED

Shipping carriers occasionally mark packages as delivered before the customer locates them.

If tracking indicates "delivered" but the package cannot be found, customers should first:

Check around the delivery location, check with other household members, check with neighbors when appropriate, and contact the shipping carrier.

If the package remains missing, contact Second Wind.

Second Wind will review the circumstances but cannot guarantee replacement or reimbursement in every situation involving a package that the carrier confirms was delivered.

DAMAGED PACKAGES

If your shipment arrives damaged, photograph the:

Outer package, shipping label, damaged area, product container, and product itself.

Contact Second Wind as soon as reasonably possible.

Do not discard the damaged product or packaging until Second Wind or the fulfillment provider confirms that it is no longer needed for review.

INCORRECT PRODUCTS

If you receive a product different from what you ordered, contact Second Wind.

Please do not open or use an incorrect consumable product if you intend to request a replacement.

Second Wind may request photographs of the product, shipping label, or packing materials to help resolve the issue.

MISSING ITEMS

Because orders may ship separately, review your tracking information before reporting a missing item.

If all shipments have been delivered and an item is still missing, contact Second Wind.

INTERNATIONAL SHIPPING

If Second Wind offers international shipping, customers may be responsible for:

Customs duties, import taxes, brokerage fees, local taxes, regulatory restrictions, and other charges imposed by the destination country.

Products permitted for sale in the United States may not necessarily be permitted for import into every country.

Customers are responsible for understanding applicable import restrictions before ordering where required by law.

REFUSED OR UNDELIVERABLE PACKAGES

Packages may be returned because of:

Incorrect addresses, unsuccessful delivery attempts, refusal by the recipient, failure to retrieve a package, or carrier restrictions.

Refunds or reshipment for returned packages will be handled according to the circumstances and applicable policies.

Additional shipping charges may apply when a package must be reshipped because of incorrect information supplied by the customer.

ORDER CANCELLATION AFTER SHIPPING

Once an order has shipped, it generally cannot be canceled.

Customers should follow the applicable return or refund process after receiving the shipment.

RISK OF DAMAGE DURING DELIVERY

Customers should inspect delivered products before use.

Do not consume a product if:

The safety seal is broken, packaging appears tampered with, the product appears contaminated, the container is significantly damaged, or the product otherwise appears unsafe.

Contact Second Wind before using a questionable product.

PRODUCT SAFETY, RECALLS & ADVERSE EVENT REPORTING

YOUR SAFETY COMES FIRST

Second Wind takes product quality and customer safety seriously.

Customers should always carefully review the product label, ingredients, directions, serving recommendations, warnings, and safety information before using any product.

ALWAYS CONSULT YOUR PHYSICIAN, PHARMACIST, OR OTHER QUALIFIED HEALTHCARE PROFESSIONAL BEFORE BEGINNING OR USING ANY DIETARY SUPPLEMENT OR WELLNESS PRODUCT.

This is especially important if you take medications, use other supplements, have a medical condition, are pregnant or breastfeeding, are preparing for surgery, or have allergies or sensitivities.

REPORTING AN ADVERSE REACTION

If you believe you are experiencing an adverse reaction associated with a Second Wind product:

DISCONTINUE USE IMMEDIATELY AND CONTACT A QUALIFIED HEALTHCARE PROFESSIONAL.

If you experience a serious or potentially life-threatening reaction, including difficulty breathing, severe swelling, loss of consciousness, seizure, severe chest pain, or other serious symptoms:

CALL 911 OR SEEK EMERGENCY MEDICAL CARE IMMEDIATELY.

Do not wait for a response from Second Wind before obtaining emergency medical assistance.

Contacting Second Wind is not a substitute for professional medical treatment.

REPORT THE INCIDENT TO SECOND WIND

Customers are encouraged to notify Second Wind of suspected adverse reactions or product-safety concerns.

When contacting us, provide as much of the following information as reasonably possible:

• Your name and contact information
• Product name
• Date of purchase
• Order number
• Lot or batch number
• Expiration or best-by date
• Amount of product consumed
• Date and approximate time of use
• Description of the reaction or problem
• Other supplements or products used at the same time
• Photographs of the product or packaging, where appropriate

You are not required to provide unnecessary confidential medical information.

Second Wind may request additional information reasonably necessary to investigate the concern or meet applicable reporting obligations.

KEEP THE PRODUCT AND PACKAGING

If you report a product problem or adverse reaction, do not immediately throw away the product.

When reasonably possible, retain:

The product, container, label, packaging, safety seal, shipping materials, lot number, expiration information, and proof of purchase.

These materials may assist Second Wind, the manufacturer, fulfillment provider, or appropriate authorities in investigating the matter.

PRODUCT QUALITY CONCERNS

Do not use a Second Wind product if you observe anything unusual or concerning, including:

A broken or missing safety seal, damaged container, evidence of tampering, unusual odor, unexpected color or appearance, foreign material, leaking package, labeling problem, damaged capsules or tablets, or anything else suggesting that the product may be compromised.

Contact Second Wind before using the product.

PRODUCT RECALLS

Occasionally, a manufacturer, supplier, distributor, retailer, or government authority may determine that a product should be recalled.

A recall may occur for reasons including:

Product contamination, labeling errors, undeclared allergens, ingredient concerns, manufacturing issues, packaging problems, safety concerns, or regulatory requirements.

If a Second Wind product is subject to a recall, Second Wind may provide notice through available communication methods.

Depending on the circumstances, notice may be provided by:

Email, website notice, customer-account notification, telephone, text message where authorized, or another appropriate communication method.

WHAT TO DO IF A PRODUCT IS RECALLED

If you receive a recall notice involving a product you possess:

STOP USING THE PRODUCT IMMEDIATELY IF INSTRUCTED TO DO SO.

Follow all instructions contained in the recall notice.

Instructions may include:

Discontinuing use, safely disposing of the product, returning the product, requesting a replacement, requesting a refund, or contacting Second Wind for additional information.

Do not continue using a recalled product simply because you previously used it without experiencing a problem.

CONTACT INFORMATION IS IMPORTANT FOR SAFETY NOTICES

Customers are responsible for providing accurate contact information when making purchases.

Accurate email addresses, telephone numbers, and other information may help Second Wind contact customers regarding important product information or safety notifications.

If your contact information changes after an order, Second Wind may not be able to reach you regarding a subsequent product notice.

MANUFACTURER AND SUPPLIER INVESTIGATIONS

When appropriate, Second Wind may provide relevant product information to the manufacturer, supplier, fulfillment provider, insurer, regulatory agency, healthcare authority, or other appropriate party investigating a reported issue.

Any sharing of personal information will be handled according to applicable privacy requirements.

SAFETY REPORTING DOES NOT CREATE A MEDICAL RELATIONSHIP

Communicating a product concern to Second Wind does not create a physician-patient or other healthcare-provider relationship.

Second Wind employees or representatives cannot diagnose a medical condition or determine the appropriate medical treatment for an adverse reaction.

Medical questions should be addressed to a qualified healthcare professional.

PRODUCT-SPECIFIC WARNINGS CONTROL

This policy provides general information.

Individual products may have additional:

Warnings, ingredient restrictions, allergen statements, dosage requirements, storage requirements, caffeine warnings, or other safety precautions.

Always read the individual product label.

If the product label contains a more specific warning or instruction, follow the product-specific information and consult a healthcare professional if you have questions.

WHEN IN DOUBT, DO NOT USE THE PRODUCT UNTIL YOU HAVE CONSULTED A QUALIFIED HEALTHCARE PROFESSIONAL.

IMPORTANT NOTICE

ALWAYS CONSULT A PHYSICIAN, PHARMACIST, OR OTHER QUALIFIED HEALTHCARE PROFESSIONAL BEFORE USING A DIETARY SUPPLEMENT OR WELLNESS PRODUCT.

SECOND WIND DOES NOT PROVIDE MEDICAL ADVICE.

INDIVIDUAL RESULTS AND REACTIONS MAY VARY.

DO NOT USE A PRODUCT IF THE SAFETY SEAL OR TAMPER-EVIDENT PACKAGING IS DAMAGED, ALTERED, OR MISSING.

KEEP PRODUCTS OUT OF REACH OF CHILDREN.

FOR DIETARY SUPPLEMENTS: THESE STATEMENTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. THESE PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.

Privacy Policy

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.